Customer Resources
Terms and Conditions
Welcome to Friend Brothers Sports (FBS). These terms and conditions for custom sportswear orders explain how our website, quotation process, custom manufacturing services, and business communications operate. They apply to visitors using our website, requesting quotations, approving designs, placing made-to-order sportswear orders, and communicating with our team.
As a B2B custom sportswear manufacturer, FBS produces custom team uniforms, OEM private label apparel, and bulk sportswear based on buyer specifications. Please read these terms carefully before submitting an inquiry, requesting a quotation, or confirming a production order.
Last Updated
July 22, 2026
Quick Summary
These Terms and Conditions outline how Friend Brothers Sports manages quote-based custom sportswear orders, production approvals, manufacturing responsibilities, and international customer communication. Before requesting a quotation or confirming an order, please review the key points below.
Quote-Based Orders
All products are supplied through a quotation process based on your customization requirements, quantities, and production specifications.
Custom-Made Products
Every order is manufactured according to approved artwork, sizes, colours, branding, and buyer specifications rather than stocked retail inventory.
Buyer Approval Required
Production generally begins after artwork, order details, and required approvals have been reviewed and confirmed by the buyer.
International Manufacturing
FBS manufactures and exports custom sportswear for teams, distributors, private label brands, and organizations in international markets.
Important: These Terms and Conditions provide general information about using our website and placing quote-based custom sportswear orders. They are intended as business policy guidance and should not be considered legal advice. Depending on your order and destination country, additional agreements or requirements may apply.
1. Introduction
These Terms and Conditions explain the general rules governing the use of the Friend Brothers Sports website, our quotation process, and our custom sportswear manufacturing services. By accessing this website, submitting an inquiry, requesting a quotation, or confirming an order, you acknowledge that you have read and understood these terms.
Friend Brothers Sports (FBS) is a B2B custom sportswear manufacturer based in Sialkot, Pakistan, serving sports clubs, schools, academies, distributors, wholesalers, retailers, and private label brands worldwide. Because our products are manufactured according to buyer specifications, these terms are designed to clarify responsibilities, approval procedures, production expectations, and business communication throughout the order process.
These terms should be read together with our Shipping Policy, Returns & Sample Policy, and Privacy Policy, which provide additional information regarding production, shipping, customer information, and post-production support.
2. Website Use
This website is provided to help visitors understand our custom sportswear manufacturing capabilities, request quotations, communicate with our sales team, and learn about our products and services. Visitors interested in OEM manufacturing solutions may also review our OEM & Private Label Sportswear page.
When using this website, visitors agree to use it responsibly, lawfully, and in a manner that does not interfere with its operation or the experience of other users. Any information submitted through quotation forms, contact forms, or other communication channels should be accurate and provided in good faith.
Friend Brothers Sports may update website content, product information, policies, images, specifications, or services from time to time to reflect business improvements, manufacturing capabilities, or operational requirements. Such updates do not automatically modify confirmed quotations or existing production agreements unless communicated in writing.
- Use the website only for lawful business purposes.
- Submit accurate quotation and contact information.
- Respect the intellectual property and content published on this website.
- Do not attempt to misuse, disrupt, or gain unauthorized access to website systems.
- Review applicable policies before confirming a custom sportswear order.
Important Notice: The information published on this website is provided for general business guidance and quotation support. Custom sportswear orders, production schedules, pricing, and manufacturing requirements may vary depending on product specifications, order quantities, customization requirements, and mutual written confirmation between the buyer and Friend Brothers Sports.
3. Quote-Based Orders & Custom Manufacturing
Friend Brothers Sports operates as a quote-based custom sportswear manufacturer. Unlike traditional retail stores, our products are manufactured according to each customer's specifications rather than being stocked for immediate purchase. Every quotation is prepared after reviewing your product requirements, customization details, quantities, fabrics, and delivery destination.
If you are planning a custom teamwear project, we recommend starting with our Request a Quote page, where you can share your requirements with our sales team.
Quote-Based Orders
All quotations provided by Friend Brothers Sports are prepared according to the information supplied by the buyer. Pricing, production schedules, and manufacturing recommendations may vary depending on product type, customization requirements, order quantity, fabric selection, accessories, packaging requirements, and shipping destination.
A quotation should not be considered a confirmed production order until both parties have agreed on the order specifications, pricing, payment terms, artwork requirements, and any other applicable conditions in writing.
Custom-Made Sportswear Products
Most products manufactured by Friend Brothers Sports are made-to-order. Orders may include custom colours, team logos, player names, numbers, sponsor graphics, private label branding, woven labels, custom packaging, and other buyer-specific requirements.
Because each order is manufactured specifically for the customer, custom sportswear should not be treated in the same way as standard retail products. Buyers are encouraged to review all specifications carefully before confirming production.
To better understand our manufacturing workflow, please visit our Custom Sports Uniforms Process page.
Typical Order Process
Request Quote
Share your product requirements, artwork, quantities, and delivery details.
Review & Approval
Review quotations, mockups, pricing, specifications, and approvals before production.
Custom Production
Manufacturing begins after required approvals and agreed payment arrangements.
Inspection & Shipping
Completed orders are inspected and prepared for export according to the agreed shipping method.
Important: As a custom sportswear manufacturer, Friend Brothers Sports begins production only after the required order details, artwork, approvals, and agreed payment arrangements have been confirmed. Requests for changes after confirmation may affect pricing, production schedules, material availability, or manufacturing feasibility.
4. Design Approval, Artwork & Intellectual Property
Custom sportswear manufacturing depends on accurate artwork, product specifications, and buyer approval. To help ensure production matches your expectations, Friend Brothers Sports follows approved order details throughout the manufacturing process. Buyers are encouraged to review all information carefully before granting final approval.
Whether your order includes team uniforms, OEM products, or private label sportswear, approved artwork becomes the production reference unless both parties agree to later revisions in writing.
Design & Artwork Approval
Buyers are responsible for providing complete and accurate order information, including logos, colour references, player names, numbers, sponsor artwork, size breakdowns, garment specifications, and any other customization requirements. Where digital mockups, production layouts, or samples are provided, buyers should review every detail carefully before granting approval.
Production generally begins only after the required artwork, specifications, quantities, and approvals have been confirmed. Requests to modify approved designs after production has started may affect manufacturing schedules, pricing, material availability, or production feasibility.
For a detailed overview of how artwork progresses through manufacturing, please visit our Custom Sports Uniforms Process page.
Buyer-Provided Intellectual Property
Many custom sportswear orders include buyer-provided club logos, sponsor graphics, trademarks, brand names, artwork, and other intellectual property. By submitting these materials, the buyer confirms that they have the necessary rights, permissions, or authorizations to use them for manufacturing purposes.
Friend Brothers Sports manufactures products according to customer-provided artwork and does not independently verify ownership or licensing of submitted designs. Responsibility for any intellectual property permissions remains with the buyer.
Approval Checklist
- Verify logos and sponsor artwork before approval.
- Confirm player names, numbers, and spelling.
- Review garment colours and sizing information.
- Check quantities and product specifications.
- Confirm woven labels, hang tags, and packaging requirements where applicable.
- Ensure submitted artwork is authorized for manufacturing use.
Important: Once artwork and production specifications have been approved, they become the manufacturing reference for your order. Buyers should carefully review all design files, logos, player information, colours, and product specifications before providing final approval. Any requested revisions after approval will be reviewed on a case-by-case basis and may affect pricing, production schedules, or manufacturing feasibility.
5. Samples, Pricing, Payment & Order Confirmation
Before production begins, Friend Brothers Sports works with buyers to confirm product specifications, pricing, approvals, and manufacturing requirements. Depending on the order type, buyers may request samples or pre-production references to help verify design accuracy before bulk manufacturing.
Our quotation process is designed to provide transparent pricing based on your project requirements while ensuring both parties have a clear understanding of the order before production starts.
Samples & Pre-Production Approval
Sample availability may depend on the product type, customization requirements, production method, and order quantity. Where applicable, samples may be offered to help buyers review garment construction, materials, sizing, printing, embroidery, or overall product appearance before confirming bulk production.
Sample charges, production costs, and shipping fees may apply unless otherwise agreed in writing. Approved samples or final digital mockups may become the production reference for the confirmed order.
For more information about sample options and eligibility, please review our Returns & Sample Policy.
Pricing, Payment & Order Confirmation
Pricing is prepared individually for each quotation and may vary depending on garment style, customization, order quantity, fabrics, accessories, packaging requirements, production complexity, and shipping destination. All quotations are provided for business evaluation and do not automatically create a manufacturing agreement.
An order is generally considered confirmed after both parties have agreed on the final specifications, pricing, payment arrangements, production requirements, and any other applicable conditions. Production may begin after the required approvals and agreed payment terms have been completed.
If changes are requested after order confirmation, Friend Brothers Sports will review the request based on the current stage of production. Depending on the circumstances, revisions may affect pricing, production schedules, material availability, or overall manufacturing feasibility.
Factors That May Affect Your Quotation
Product Type
Garment style, fabric selection, printing method, embroidery, and construction details.
Customization
Logos, names, numbers, colours, labels, packaging, and private label requirements.
Order Quantity
Production volume and manufacturing efficiency may influence pricing.
Destination
Shipping destination, export requirements, and delivery preferences may affect the quotation.
Important: Quotations are prepared using the information available at the time of inquiry. If product specifications, artwork, quantities, materials, or shipping requirements change after the quotation or order confirmation, Friend Brothers Sports may review and update pricing, production schedules, or manufacturing requirements where applicable.
6. Production, Shipping & Post-Production Support
Once your order has been confirmed, Friend Brothers Sports coordinates production, quality inspection, and shipping according to the approved order specifications. Estimated production schedules and delivery arrangements are discussed during the quotation and order confirmation process to help buyers plan their projects with confidence.
Production Timelines
Production lead times vary depending on product type, order quantity, customization requirements, material availability, seasonal demand, and the speed of buyer approvals. Any estimated production schedule provided by Friend Brothers Sports should be considered an estimate unless otherwise confirmed in writing.
Delays in artwork approval, payment confirmation, size breakdowns, or other required information may affect the overall production timeline. Our team will make reasonable efforts to communicate significant schedule updates whenever possible.
For estimated manufacturing and delivery information, please review our Shipping Policy.
Shipping & International Delivery
Friend Brothers Sports exports custom sportswear to customers in many international markets. Shipping methods, transit times, and delivery arrangements depend on the destination country, selected shipping service, customs procedures, and any applicable import regulations.
Production time and shipping time are separate stages of the order process. International buyers may be responsible for customs duties, import taxes, clearance charges, or other destination-country fees where applicable.
Complete information about available shipping methods, estimated transit times, and export procedures is available in our Shipping Policy.
Returns, Manufacturing Defects & Support
Because most Friend Brothers Sports products are manufactured according to buyer-approved specifications, return eligibility differs from standard retail purchases. If you believe your order has a manufacturing defect or does not match the approved specifications, please contact our team as soon as reasonably possible with your order details and supporting photographs or videos.
Each case is reviewed individually using the approved artwork, specifications, and production records. Where appropriate, Friend Brothers Sports will work with the buyer to determine a reasonable resolution based on the circumstances.
Please review our Returns & Sample Policy for complete information regarding samples, manufacturing defects, and order support.
Typical Order Journey
Order Confirmed
Artwork, specifications, and payment arrangements are finalized.
Production
Manufacturing begins according to the approved order details.
Quality Inspection
Finished products are inspected before packing and shipment.
Export & Delivery
Orders are prepared for shipment using the agreed delivery method.
Important: Estimated production and shipping schedules may vary depending on order complexity, buyer approvals, material availability, customs procedures, courier operations, or other factors outside the reasonable control of Friend Brothers Sports. We recommend allowing sufficient time when planning seasonal events, tournaments, team launches, or promotional campaigns.
If you have questions regarding production schedules or shipping arrangements, please contact our team before confirming your order.
7. Website Information & General Conditions
Product Images & Website Information
The product images, colour combinations, mockups, measurements, and descriptions displayed on this website are provided for general reference and quotation support. Because every order is manufactured according to buyer-approved specifications, the final product may vary depending on approved artwork, selected materials, printing methods, embroidery, production techniques, and manufacturing tolerances.
Friend Brothers Sports may update product descriptions, technical information, images, specifications, manufacturing capabilities, or website content at any time to improve accuracy or reflect business developments. These updates do not automatically modify confirmed quotations or existing production agreements unless both parties agree in writing.
To learn more about our manufacturing capabilities, please visit our Our Technologies page and explore our Product Catalogue.
Limitation of Liability
Friend Brothers Sports makes reasonable efforts to provide accurate information, quality manufacturing, and professional customer support throughout the quotation and production process. However, to the extent permitted by applicable laws, we cannot accept responsibility for indirect losses, delays, or additional costs arising from circumstances outside our reasonable control.
Examples may include customs inspections, import procedures, courier delays, natural events, material shortages, inaccurate buyer-provided information, or changes requested after production has begun. Each situation will be reviewed individually based on the circumstances of the order.
Third-Party Links & Services
Our website may include links to third-party platforms, including courier services, WhatsApp, social media platforms, analytics tools, payment providers, or other external websites. These services operate independently, and their content, availability, and privacy practices are governed by their own policies.
Friend Brothers Sports is not responsible for the content, functionality, or policies of third-party websites that are accessed through external links.
Changes to These Terms
Friend Brothers Sports may update these Terms and Conditions from time to time to reflect changes in our business operations, manufacturing processes, website functionality, or applicable legal requirements. Updated versions will be published on this page together with the revised "Last Updated" date.
We encourage visitors and customers to review this page periodically, particularly before submitting a quotation request or confirming a custom sportswear order.
Need Assistance?
If you have questions regarding these Terms and Conditions, custom sportswear manufacturing, quotations, production approvals, or your order, our team is ready to assist you.
You can Contact Us or Request a Custom Sportswear Quote for further assistance.
Business Policy Notice: These Terms and Conditions are intended to explain how Friend Brothers Sports manages website usage, quotation requests, and custom sportswear manufacturing. They are provided for general business guidance and should not be interpreted as legal advice. Depending on your order, destination country, or contractual arrangements, additional terms or written agreements may apply.
Related Customer Resources
To help you better understand our quotation process, manufacturing workflow, shipping procedures, and customer policies, we recommend reviewing the following resources before confirming your custom sportswear order.
Shipping Policy
Learn about production lead times, shipping methods, international delivery, customs information, and estimated transit times.
Returns & Sample Policy
Understand our sample options, manufacturing defect support, order review process, and customer responsibilities after delivery.
Privacy Policy
See how we collect, use, protect, and manage customer information, uploaded artwork, and business communications.
Request a Quote
Ready to discuss your custom sportswear project? Submit your requirements and our team will prepare a tailored quotation.
Need Assistance?
Questions Before Confirming Your Custom Sportswear Order?
Our team is here to help you understand quotations, artwork approvals, production timelines, shipping options, and buyer responsibilities before your order moves into manufacturing. If you need clarification, we’re happy to assist.
Before submitting your order, you may also wish to review our Shipping Policy, Returns & Sample Policy, and Privacy Policy.